Effective date: August 24, 2007
Lab-NC has created this privacy statement in order to demonstrate our firm commitment to privacy. The purpose of this statement is to tell our visitors the types of information Lab-NC obtains about visitors to our web sites, how the information is obtained, how it is used and how visitors can restrict its use or disclosure.
The only information Lab-NC obtains about individual visitors to our web sites is information supplied voluntarily by the visitor. This means that you can visit our web sites without telling us who you are or revealing any information about yourself. To improve the usability of our web sites, we do collect some generic information about our visitors. Our web servers automatically recognize a visitor's domain name, the web page from which a visitor enters our site, which pages a visitor visits on our site, and how much time a visitor spends on each page. This information does not reveal a visitor's identity. We aggregate this information and use it to evaluate and improve our web sites.
You can choose to provide individual information to Lab-NC in a number of ways through our web sites - by sending us e-mail, applying for a job and downloading or ordering our product. When visitors supply information about themselves for a specific purpose, Lab-NC uses the information for that purpose (such as to provide the information the visitor has requested). When visitors use our web sites to order our products, or to request information about our products, we may use the individual information as we would use the same information obtained off-line - for example, to evaluate your service needs and contact you regarding additional services you may find useful. You have the right to choose not to receive this information by notifying us of your preference.
We have created the following statements on certain Lab-NC web pages:
Download Evaluation Page:
The e-mail address you enter on the Download page is used to verify your e-mail address by sending a link to download a Lab-NC product. You will need to verify this link by clicking on it when it arrives in your inbox of the mail program you are using. When you download a Lab-NC product, your e-mail address is also entered on a list to which we may send a product announcement or other messages, to help with your evaluation of a Lab-NC product. If you respond to such message with a "Remove" request, you will be permanently removed from the list. Should you download a Lab-NC product at a later point, your e-mail address will be re-listed until a subsequent removal request is received. Lab-NC will not send your address information to any outside parties.
Online Quotes, Email to Sales:
E-mail addresses entered in the "Request a Sales Quote, Buy our Software, or Contact Sales will be added to our internal sales leads list. Lab-NC will not send the email address on this list to any outside party. You may receive email messages from the Lab-NC sales team, following up on your request or requests. You can ask to be removed from this list at anytime. Should you contact Lab-NC at a later point, your e-mail address will be re-listed until a subsequent removal request is received.
The Lab-NC Mailing List:
You may subscribe to the Lab-NC mailing list. We will NOT send any part of the Lab-NC mailing list to any other party. The only thing sent to this list will be the Lab-NC newsletter, which should happen once a month or less, when a new release version of Lab-NC's products are released or are about to go into beta, or in the event of a security notice.
Lab-NC Customer Accounts:
You may open for yourself or Lab-NC may create a Lab-nc.com customer account. This account will store such information as your e-mail address, a business or organization name, telephone and/or fax number, your physical address as well as your order history, the ability to download your license files and installation instructions from this area, technical questions submitted for help, sales inquiries submitted to our sales team, sales quotes and software you have downloaded from Lab-NC. You will either created or have a password created for your account. You will be able to view this information for yourself and will be able to make changes to your personal information.
We do not sell or otherwise give away to any third party individual or company information obtained on-line about our visitors or customers. We will not disclose the individual information provided to us on-line to anyone outside of Lab-NC unless you specifically authorize it. Lab-NC does not send unsolicited "junk" email (spam). We may use email to communicate with our customers, to respond to visitors' emails, to confirm orders placed online, and to send information that a visitor has requested. If you receive an unwanted email from us, you can simply reply to ask not to receive future emails.
Some of Lab-NC web sites may use "cookies" to improve our level of service to visitors. Cookies are lines of text that are transmitted to your web browser when you click on a site. Your browser stores the information on your hard drive and when you return to that site later, the cookie is transmitted back to the server that originally sent it to you. Cookies provide a way for a server to recall a previous request or previous order, or to keep track of a transaction as it progresses, so that information does not have to be repeated. To be notified when you are about to receive a cookie you can configure your browser to alert you when a site is attempting to send you a cookie and at that time you will have the option of refusing the cookie. You can check your hard drive for cookie files, on the "cookies.txt" file on your PC's hard drive; or under "magic cookies" on a Macintosh.
Lab-NC is committed to safeguarding customer privacy on all Lab-NC web sites. We require our employees to protect the privacy of information about our customers and expect our partners and suppliers to do so as well. You can feel confident that your individual information will be protected when you access your account or order products from our web sites over the Internet. We employ security measures to safeguard your transactions with us.
The Lab-NC web sites may contain links to other sites. We are not responsible for the content or the privacy practices employed by other sites. Lab-NC will update this privacy statement continually to ensure that you are aware of developments in this area
5/32 Junction Rd. Burleigh Heads Qld 4220 Australia
Address all questions about this Policy to: info@Lab-nc.com.